FAQs

Two built-in fans powered by a rechargeable battery pull air through the vest. The airflow carries heat and sweat away from your body so you stay cooler during work or time outdoors.

Use the size chart on each product page. Our fit runs slightly smaller than standard US sizes, so size up for comfort and airflow.

Gray Fan Vest for general outdoor work. Hi-Vis Cooling Vest for construction and landscaping crews who need to be seen. Class 3 Shirt for highway, road and traffic-control work that calls for Class 3 visibility.

Yes. The fabric is made with UV-blocking materials to help protect your skin during outdoor work.

Up to 15 hours per charge on the 16,000mAh battery. It depends on fan speed: 5V 15h · 7.4V 12h · 9V 9h · 12V Turbo 7h.

About 4–6 hours with the included USB cable. Charge overnight and you're ready for the next shift.

Use the included battery only. Other power banks may not match the fans' voltage and can cause malfunction or damage.

Yes. There are 4 settings: 5V, 7.4V, 9V and 12V Turbo. Run lower in the morning to save battery, then turn it up in the afternoon heat.

Not right now. The Ice Cooling Vest and the Hi-Vis Safety Vest (vest only) are sold separately.

Remove the fans and battery first. Hand-wash or gentle machine-wash, then air-dry.

The fabric is water-resistant and the fans are splash-proof. Light rain is fine; avoid heavy downpours and never submerge the fans or battery.

Yes. Ice Vest underneath, fan vest on top: cold at your core, airflow over your skin. The Fan + Ice Cooling Bundle saves 10%.

No. It cools with four reusable gel ice packs. There is nothing to charge.

M–L or L–XL by chest measurement. See the size chart. The straps adjust, so each size covers a range.

Yes. No battery, no fans, no noise. Runners, cyclists and drivers wear it before, during and after events.

Wear it over a light shirt. It keeps the packs comfortable and the vest cleaner.

About 4 hours. In testing at 104 °F (40 °C), the packs held 39–50 °F (4–10 °C) for about 4 hours. Heavy work and direct sun shorten it.

Lay them flat in a freezer overnight (8+ hours).

Keep a second set of packs in a cooler with ice and swap them at the halfway point.

Two under the arms and two across the back.

Yes. Email support@polarquestshop.com and we'll set you up with replacement packs.

Remove the packs, hand-wash the vest in cool water and air-dry. Wipe the packs with a damp cloth.

Keep them flat in the freezer between uses. Do not puncture or microwave them.

Yes. Standard US shipping is free on every order.

Orders ship in 1–2 business days from our Florida warehouse. Delivery takes 5–7 business days after shipping.

Yes. Email support@polarquestshop.com with your country and order and we'll send you a shipping quote. International shipping fees are paid by the customer.

You'll get a tracking link by email as soon as your order ships.

If it hasn't shipped yet, email us right away and we'll update or cancel it.

You have 30 days to return. Refunds are issued 5–7 business days after we receive and inspect the return. See our Return and refund policy.

Yes. Bulk & team orders with optional logo printing and no minimum. See Bulk & Team Orders.

Yes. Sign up on our Affiliate page and earn commission when you share Polar Quest gear.

Email support@polarquestshop.com and we'll get back to you.